CViser Support
Need help? Email [email protected]. Please mention your device (iPhone or Android) and, for purchase questions, the email address of your account.
Frequently asked questions
Do I need an account?
No. You can create and edit CVs without an account; they are saved on your device. An account lets you back up your CVs, use them on other devices, and buy unlocks.
What does "single CV" mean?
The single CV unlock gives you unlimited edits and PDF downloads for one CV. After the first PDF download, the name and date of birth on that CV are locked. You can still change everything else, for example tailor it to a new job. For CVs of other people, or several different CVs, the 30-day pass or the lifetime unlock is the better choice.
Does anything renew automatically?
No. All purchases are one-time payments. The 30-day pass simply ends after 30 days and is not renewed. There are no subscriptions to cancel.
How do I restore my purchases?
Sign in with the same account you used to buy, then tap "Restore purchases" in the app. Purchases are linked to your CViser account, so they work on all devices where you sign in with it.
How many AI actions do I get?
2 free AI actions to try. With a purchase: single CV up to 15 actions for that CV, 30-day pass up to 150 actions, lifetime up to 100 actions per month. CV imports are limited to 5 per user. The app shows how many you have left.
What happens with my CV when I use AI?
The relevant CV content is sent through our server to our AI provider (Anthropic) to create the result. We do not store the content, and it is not used to train AI models. See the Privacy Policy.
How do I get a refund?
Purchases are processed by Apple or Google, so refunds are requested there: on iPhone at reportaproblem.apple.com, on Android in your Google Play order history.
How do I delete my account?
In the app: Settings → Account → Delete account. Or see Delete your account.
I found a wrong or inappropriate AI result.
Please tell us at [email protected], ideally with a screenshot. It helps us improve the app.
Contact
Mesut Saygıoğlu (sole proprietorship)
Kütükçü Mah. 2974 Sok. Emre-Eren Apt. No: 4 Kat: 1 Daire: 3, Kepez/Antalya, Türkiye
[email protected]